Mission Statement
"Our mission is to deliver outstanding technical support and innovative IT solutions to clients around the globe. We ensure their systems run smoothly, so they can stay focused on what matters most—their core business."
About US
COMPANY
Our team of engineers—many of whom are multilingual—range from Level 1 to Level 3 and are skilled across a wide array of vendor technologies. We take pride in our ability to assist in nearly any situation, no matter how complex.
Our global IT services are delivered through a combination of our in-house experts and a trusted network of approved service partners. We support clients across various sectors, offering everything from basic smart hands engineering to advanced, consultative solutions—developed in close collaboration with our clients.
But our capabilities go far beyond that. At Geniusupport24, we also provide support in critical areas such as data center operations, unified collaboration, deskside support (including backfill, fixed-term, or contracted engineers), as well as wireless and data communications.
We’re also equipped to manage global rollouts, and our network of forward-stocking locations helps reduce the complexity and delays of international shipping.
Our values
Future-Oriented Thinking
At Geniusupport24, our economic success secures not only the future of our business but also reflects our commitment to future generations and the environment. We believe that sustainable growth and shared responsibility go hand in hand. Our profits form the foundation for achieving our goals—driven by our core belief: “Sharing is the Future.”
Fairness
We promote fairness within our organization and in all business partnerships. This means fair and equal compensation, an inclusive work environment, and equal opportunities for all. We also value collaboration with local businesses, supporting sustainable growth and mutual respect. Fairness is at the core of how we operate and build lasting relationships.
Transparency
Our culture of open communication lays the foundation for trusted relationships with all stakeholders. Transparency enables quicker decision-making and promotes a lean, efficient organizational structure with fewer hierarchical barriers.
Flexibility
Our adaptable business structures enable us to respond quickly and efficiently to socio-cultural and economic changes. We are already embracing the principles of New Work to foster agility, innovation, and a future-ready mindset.
Diversity
We embrace diversity and value unconventional, out-of-the-box thinking as a key driver of our success. Different perspectives enrich our culture and contribute to innovative, forward-thinking solutions.
Integrity
We act in accordance with our core values, building trust both within our organization and with our external partners. Integrity guides everything we do, fostering credibility and long-term relationships.
Location
Genius Support GmbH
Messe Allee 2, 04356 Leipzig
AG Leipzig
HRB 44337
Contact us
+49 163 2417852
Info@geniussupport24.com

